We Are Innovate

- A review received from our first client that would go on to lay the foundation for our BPO with a difference.

“Forget good, exceptional is the standard”

At Innovate, everything we do revolves around the central purpose of “leading brands beyond limits”. We approach our prospective partners with a fervent passion to deliver exceptionally on the grounds of service, work ethic, and sustainable brand growth. Our service as a whole adopts the winning formula of a continual growth process through strategic acquisition of new clients, ensuring a high retention rate of previous customers and the provision of customer service excellence all round. As a BPO we seek to redefine the outsourcing culture; becoming more than a mere cost-cutting tool through means of delivering higher-quality services and capabilities. 

But what really sets us apart from BPO solution providers the world over?

Innovate enters the market to help deal with one key issue. We at Innovate, look to take on these risks and limitations impeding your brand growth, as our personal challenge and in their place provide you with a platform to boost your existing business operations, redefine your brand and grow in ways never thought possible. Whether you seek to diversify or grow vertically, Innovate is your must have partner to help take your brand from the confines of good to the standards of exceptional.

Our Mission

Innovate seeks to disrupt the shared services industry through the provision of world-class business processes in an era of change through a collaborative effort amongst our global partners, teams and suppliers. 

Our Vision

Innovate seeks to become a world-renowned contributor of BPO solutions to our clientele across the globe through constant innovation and market disruption.

Why Choose Innovate?

At Innovate, the Supplemental Labor Solutions concept provides the backbone for our staffing solutions allowing us to offer customisable services specially designed to aid in boosting your company’s productivity and daily activities. This method further allows for better management practices, leaving the staff hire to us and setting your company on the path to unlimited growth.

What is SLS (Supplemental Labor Solutions)? 

SLS helps enhance the framework of practices that allow remote workforces to be effective in the present context, where telecommuting is becoming as common as being in the office. Through offering the option to balance the operational load and its related costs, firms can now have multiple branches to disperse their workload and better cover their geography.

What sets us apart?

  • A passion to push forward and grow together
  • A committed team of high expertise catering to your outsourcing needs 
  • Constant strategizing and kaizen planning to ensure high service quality
  • Acquiring and training the best talent for you
  • A brand synonymous with high accountability and dutiful responsibility  
  • A proactive approach of high intensity coupled with the desire to exceed expectations

Our team

Yeshan Weerasinghe

Director / CEO

Outstanding – Value Adding and An Ally, 3 of the great characteristics that

Kavinda Fonseka

COO / Head of Talent

With a purpose of leading brands beyond limits, there is no better individual

Cameron Vongunster

Ambassador Business Development

Cameron is a young professional with contagious zest and vitality for Sales and

Cleve Soris

Ambassador Business Development

A Sales professional with two years of experience under his belt, Cleve is

Ishanka Hewakuruppu

Lead Brand Catalyst

With more than 3 years of experience as an entrepreneur, Ishanka holds the

Sharon De Visser

Lead Brand Catalyst

As an Entrepreneur herself, she is always highly passionate to work with startups

Shima Nijam

Customer Success & Sales Enablement Executive

Shima has over 3+ years of experience with exceptional customer service skills as

Edward M. Charles

Customer Success & Sales Enablement Executive